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"Call centre employee's reasons for variation in objective productivity ..."

Silvia Khattak, Michael Fray, Laurence Clift (2021)

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DOI: 10.1145/3452853.3452860

access: closed

type: Conference or Workshop Paper

metadata version: 2021-05-10

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Silvia Khattak, Michael Fray, Laurence Clift:
Call centre employee's reasons for variation in objective productivity during a cognitive ergonomics intervention. ECCE 2021: 1:1-1:7

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