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"Inclusion through proactive public services: findings from the ..."
Nitesh Bharosa et al. (2021)
- Nitesh Bharosa, Bas Oude Luttighuis, Flori Spoelstra, Haiko Van Der Voort, Marijn Janssen:
Inclusion through proactive public services: findings from the Netherlands: Classifying and designing proactivity through understanding service eligibility and delivery processes. DG.O 2021: 242-251
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