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"The Benefits of Synchronized Genuine Smiles in Face-to-Face Service ..."
Kyunghee Kim et al. (2009)
- Kyunghee Kim, Micah Eckhardt, Nandi Bugg, Rosalind W. Picard:
The Benefits of Synchronized Genuine Smiles in Face-to-Face Service Encounters. CSE (4) 2009: 801-808

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