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"Contextual design: using customer work models to drive systems design."

Karen Holtzblatt, Hugh R. Beyer (1999)

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DOI: 10.1145/632716.632801

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  dblp key:
  - conf/chi/HoltzblattB99
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  - https://dblp.org/rec/conf/chi/HoltzblattB99
Karen Holtzblatt, Hugh R. Beyer:
Contextual design: using customer work models to drive systems design. CHI Extended Abstracts 1999: 139-140

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