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"Making customer-centered design work in the real world of organizations."

Karen Holtzblatt, Joerg Beringer (2003)

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DOI: 10.1145/765891.766037

access: closed

type: Conference or Workshop Paper

metadata version: 2018-11-06

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  - conf/chi/HoltzblattB03a
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Karen Holtzblatt, Joerg Beringer:
Making customer-centered design work in the real world of organizations. CHI Extended Abstracts 2003: 862-863

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