"Conceptualizing the Convergence Model of Business Process Management and ..."

Dino Pavlic, Maja Cukusic (2019)

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DOI: 10.1007/978-3-030-30429-4_24

access: closed

type: Conference or Workshop Paper

metadata version: 2019-10-12

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Dino Pavlic, Maja Cukusic:
Conceptualizing the Convergence Model of Business Process Management and Customer Experience Management. BPM (Blockchain and CEE Forum) 2019: 328-332

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