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"Deviation from Standards and Performance in Knowledge-Intensive Processes: ..."

Mikhail Monashev, Michal Krcál, Jan Mendling (2023)

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DOI: 10.1007/978-3-031-41620-0_25

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-24

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Mikhail Monashev, Michal Krcál, Jan Mendling:
Deviation from Standards and Performance in Knowledge-Intensive Processes: Evidence from the Process of Selling Customized IT Solutions. BPM 2023: 430-446

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