"A Model to Assess Customer Alignment Through Customer Experience Concepts."

Leonardo Muñoz, Oscar Avila (2019)

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DOI: 10.1007/978-3-030-36691-9_29

access: closed

type: Conference or Workshop Paper

metadata version: 2023-09-30

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  dblp key:
  - conf/bis/MunozA19
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Leonardo Muñoz, Oscar Avila:
A Model to Assess Customer Alignment Through Customer Experience Concepts. BIS (Workshops) 2019: 339-351

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