"Predicting escalations in customer support with gradient boosting at the ..."

Peter Klimov, Vladimir Funtikov (2020)

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DOI: 10.1109/BIGDATA50022.2020.9377799

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type: Conference or Workshop Paper

metadata version: 2023-09-30

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Peter Klimov, Vladimir Funtikov:
Predicting escalations in customer support with gradient boosting at the IEEE BigData 2020 Cup. IEEE BigData 2020: 5527-5532

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