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"Study of service desk for NEdNet using incident management (Service ..."

Jiraporn Punyateera et al. (2014)

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DOI: 10.1109/APSIPA.2014.7041752

access: closed

type: Conference or Workshop Paper

metadata version: 2022-10-02

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Jiraporn Punyateera, Adisorn Leelasantitham, Supaporn Kiattisin, Werachart Muttitanon:
Study of service desk for NEdNet using incident management (Service Operation) of ITIL V.3. APSIPA 2014: 1-6

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