"Process Mining in IT Service Management: A Case Study."

Borja Vázquez-Barreiros et al. (2016)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-10

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Borja Vázquez-Barreiros, David Chapela, Manuel Mucientes, Manuel Lama, Diego Berea:
Process Mining in IT Service Management: A Case Study. ATAED@Petri Nets/ACSD 2016: 16-30

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