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"TQM in IS?: The Case of a Government Agency in Singapore."
Michael T. K. Tan, Hung-Pheng Tan, Nian-Jin Lee (2007)
- Michael T. K. Tan, Hung-Pheng Tan, Nian-Jin Lee:
TQM in IS?: The Case of a Government Agency in Singapore. AMCIS 2007: 486
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