BibTeX record conf/aisadm/SmirnovPCLKK05

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@inproceedings{DBLP:conf/aisadm/SmirnovPCLKK05,
  author    = {Alexander V. Smirnov and
               Mikhail Pashkin and
               Nikolai Chilov and
               Tatiana Levashova and
               Andrew Krizhanovsky and
               Alexey M. Kashevnik},
  editor    = {Vladimir Gorodetsky and
               Jiming Liu and
               Victor A. Skormin},
  title     = {Ontology-Based Users and Requests Clustering in Customer Service Management
               System},
  booktitle = {Autonomous Intelligent Systems: Agents and Data Mining, International
               Workshop, {AIS-ADM} 2005, St. Petersburg, Russia, June 6-8, 2005,
               Proceedings},
  series    = {Lecture Notes in Computer Science},
  volume    = {3505},
  pages     = {231--246},
  publisher = {Springer},
  year      = {2005},
  url       = {https://doi.org/10.1007/11492870\_19},
  doi       = {10.1007/11492870\_19},
  timestamp = {Wed, 12 Jan 2022 17:09:47 +0100},
  biburl    = {https://dblp.org/rec/conf/aisadm/SmirnovPCLKK05.bib},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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