"Call Centre Shift Schedule Optimisation using Local Search Heuristics."

Liketso Nthimo et al. (2021)

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DOI: 10.1109/AFRICON51333.2021.9570947

access: closed

type: Conference or Workshop Paper

metadata version: 2022-06-23

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  - https://dblp.org/rec/conf/africon/NthimoMMM21
Liketso Nthimo, Tshepiso Mokoena, Abiodun Modupe, Vukosi Marivate:
Call Centre Shift Schedule Optimisation using Local Search Heuristics. AFRICON 2021: 1-6

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