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"Case-Based Retrieval Interface Adapted to Customer-Initiated Dialogues in ..."
Hideo Shimazu, Akihiro Shibata, Katsumi Nihei (1994)
- Hideo Shimazu, Akihiro Shibata, Katsumi Nihei:
Case-Based Retrieval Interface Adapted to Customer-Initiated Dialogues in Help Desk Operations. AAAI 1994: 513-518
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