"Towards A Six-Level Framework of Emotional Intelligence for Customer ..."

Qicheng Ding et al. (2021)

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DOI: —

access: open

type: Conference or Workshop Paper

metadata version: 2023-03-16

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  - electronic edition @ ceur-ws.org (open access)
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  dblp key:
  - conf/aaai/DingCLPZH21
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  - https://dblp.org/rec/conf/aaai/DingCLPZH21
Qicheng Ding, Vicente Iván Sánchez Carmona, Mingming Liu, Fangzhen Peng, Yu Zhang, Changjian Hu:
Towards A Six-Level Framework of Emotional Intelligence for Customer Service Chatbots. AffCon@AAAI 2021: 35-42

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