"Incident Ticket Analytics for IT Application Management Services."

Ta Hsin Li et al. (2014)

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DOI: 10.1109/SCC.2014.80

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Ta Hsin Li, Rong Liu, Noi Sukaviriya, Ying Li, Jeaha Yang, Michael Sandin, Juhnyoung Lee:
Incident Ticket Analytics for IT Application Management Services. IEEE SCC 2014: 568-574

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