"Modeling Sentiment Polarity in Support Ticket Data for Predicting Cloud ..."

Kugamoorthy Gajananan et al. (2018)

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DOI: 10.1109/SCC.2018.00014

access: closed

type: Conference or Workshop Paper

metadata version: 2023-03-24

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Kugamoorthy Gajananan, Pablo Loyola, Yasuharu Katsuno, Asim Munawar, Scott Trent, Fumiko Satoh:
Modeling Sentiment Polarity in Support Ticket Data for Predicting Cloud Service Subscription Renewal. SCC 2018: 49-56

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