"Stickiness and Web-Based Customer Loyalty."

Guisseppi A. Forgionne, Supawadee Ingsriswang (2005)

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Guisseppi A. Forgionne, Supawadee Ingsriswang:
Stickiness and Web-Based Customer Loyalty. Encyclopedia of Information Science and Technology (V) 2005: 2610-2615

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