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"Client Satisfaction Versus Profitability: An Empirical Analysis of the ..."

Nishtha Langer, Deepa Mani, Kannan Srikanth (2014)

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DOI: 10.1007/978-3-662-43820-6_4

access: closed

type: Part in Book or Collection

metadata version: 2017-05-16

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Nishtha Langer, Deepa Mani, Kannan Srikanth:
Client Satisfaction Versus Profitability: An Empirical Analysis of the Impact of Formal Controls in Strategic Outsourcing Contracts. Information Systems Outsourcing 2014: 67-88

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