BibTeX record series/sci/MiliBMOGHB16

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  author    = {Hafedh Mili and
               Imen Benzarti and
               Marie{-}Jean Meurs and
               Abdellatif Obaid and
               Javier Gonzalez{-}Huerta and
               Narjes Haj{-}Salem and
               Anis Boubaker},
  title     = {Context Aware Customer Experience Management: {A} Development Framework
               Based on Ontologies and Computational Intelligence},
  booktitle = {Sentiment Analysis and Ontology Engineering},
  series    = {Studies in Computational Intelligence},
  volume    = {639},
  pages     = {273--311},
  publisher = {Springer},
  year      = {2016}
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