BibTeX record journals/telsys/HussainBDMMN19

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@article{DBLP:journals/telsys/HussainBDMMN19,
  author    = {Syed Abou Iltaf Hussain and
               Debasish Baruah and
               Bapi Dutta and
               Uttam Kumar Mandal and
               Sankar Prasad Mondal and
               Thuleswar Nath},
  title     = {Evaluating the impact of service quality on the dynamics of customer
               satisfaction in the telecommunication industry of Jorhat, Assam},
  journal   = {Telecommunication Systems},
  volume    = {71},
  number    = {1},
  pages     = {31--53},
  year      = {2019},
  url       = {https://doi.org/10.1007/s11235-018-0514-5},
  doi       = {10.1007/s11235-018-0514-5},
  timestamp = {Fri, 31 May 2019 09:51:05 +0200},
  biburl    = {https://dblp.org/rec/bib/journals/telsys/HussainBDMMN19},
  bibsource = {dblp computer science bibliography, https://dblp.org}
}
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