BibTeX record journals/jossr/YuCH18

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@article{DBLP:journals/jossr/YuCH18,
  author       = {Chun{-}Min Yu and
                  Tsang{-}Chuan Chang and
                  I{-}Hsiang Hu},
  title        = {Developing a Discriminant Index to Determine Critical Service Attributes
                  of Continuous Performance Improvement},
  journal      = {J. Serv. Sci. Res.},
  volume       = {10},
  number       = {2},
  pages        = {145--165},
  year         = {2018},
  url          = {https://doi.org/10.1007/s12927-018-0005-y},
  doi          = {10.1007/S12927-018-0005-Y},
  timestamp    = {Sat, 25 Apr 2020 13:49:03 +0200},
  biburl       = {https://dblp.org/rec/journals/jossr/YuCH18.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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