BibTeX record journals/iwc/NordheimFB19

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@article{DBLP:journals/iwc/NordheimFB19,
  author       = {Cecilie Bertinussen Nordheim and
                  Asbj{\o}rn F{\o}lstad and
                  Cato Alexander Bj{\o}rkli},
  title        = {An Initial Model of Trust in Chatbots for Customer Service - Findings
                  from a Questionnaire Study},
  journal      = {Interact. Comput.},
  volume       = {31},
  number       = {3},
  pages        = {317--335},
  year         = {2019},
  url          = {https://doi.org/10.1093/iwc/iwz022},
  doi          = {10.1093/IWC/IWZ022},
  timestamp    = {Fri, 13 Mar 2020 10:53:24 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/NordheimFB19.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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