BibTeX record journals/iwc/AndersonNMFDV96

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@article{DBLP:journals/iwc/AndersonNMFDV96,
  author       = {Anne H. Anderson and
                  Alison Newlands and
                  Jim Mullin and
                  Annemarie Fleming and
                  Gwyneth Doherty{-}Sneddon and
                  Jeroen M. van der Velden},
  title        = {Impact of Video-Mediated Communication on Simulated Service Encounters},
  journal      = {Interact. Comput.},
  volume       = {8},
  number       = {2},
  pages        = {193--206},
  year         = {1996},
  url          = {https://doi.org/10.1016/0953-5438(96)01025-9},
  doi          = {10.1016/0953-5438(96)01025-9},
  timestamp    = {Fri, 13 Mar 2020 10:53:44 +0100},
  biburl       = {https://dblp.org/rec/journals/iwc/AndersonNMFDV96.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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