BibTeX record journals/ijcat/LiuYZ20

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@article{DBLP:journals/ijcat/LiuYZ20,
  author       = {Ying Liu and
                  Miao Yu and
                  Tao Zou},
  title        = {Waiting time influence on customer repeated behaviour in chat service
                  systems with staffing policy},
  journal      = {Int. J. Comput. Appl. Technol.},
  volume       = {62},
  number       = {3},
  pages        = {216--226},
  year         = {2020},
  url          = {https://doi.org/10.1504/IJCAT.2020.106588},
  doi          = {10.1504/IJCAT.2020.106588},
  timestamp    = {Thu, 17 Sep 2020 12:04:24 +0200},
  biburl       = {https://dblp.org/rec/journals/ijcat/LiuYZ20.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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