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BibTeX record journals/corr/abs-cs-0501077
@article{DBLP:journals/corr/abs-cs-0501077, author = {Alexander V. Smirnov and Mikhail Pashkin and Nikolai Chilov and Tatiana Levashova and Andrew Krizhanovsky and Alexey M. Kashevnik}, title = {Ontology-Based Users {\&} Requests Clustering in Customer Service Management System}, journal = {CoRR}, volume = {abs/cs/0501077}, year = {2005}, url = {http://arxiv.org/abs/cs/0501077}, eprinttype = {arXiv}, eprint = {cs/0501077}, timestamp = {Wed, 12 Jan 2022 17:09:47 +0100}, biburl = {https://dblp.org/rec/journals/corr/abs-cs-0501077.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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