BibTeX record journals/corr/abs-cs-0501077

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@article{DBLP:journals/corr/abs-cs-0501077,
  author       = {Alexander V. Smirnov and
                  Mikhail Pashkin and
                  Nikolai Chilov and
                  Tatiana Levashova and
                  Andrew Krizhanovsky and
                  Alexey M. Kashevnik},
  title        = {Ontology-Based Users {\&} Requests Clustering in Customer Service
                  Management System},
  journal      = {CoRR},
  volume       = {abs/cs/0501077},
  year         = {2005},
  url          = {http://arxiv.org/abs/cs/0501077},
  eprinttype    = {arXiv},
  eprint       = {cs/0501077},
  timestamp    = {Wed, 12 Jan 2022 17:09:47 +0100},
  biburl       = {https://dblp.org/rec/journals/corr/abs-cs-0501077.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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