BibTeX record journals/corr/abs-2010-06145

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@article{DBLP:journals/corr/abs-2010-06145,
  author       = {Lloyd Montgomery and
                  Daniela E. Damian and
                  Tyson Bulmer and
                  Shaikh Quader},
  title        = {Customer Support Ticket Escalation Prediction using Feature Engineering},
  journal      = {CoRR},
  volume       = {abs/2010.06145},
  year         = {2020},
  url          = {https://arxiv.org/abs/2010.06145},
  eprinttype    = {arXiv},
  eprint       = {2010.06145},
  timestamp    = {Tue, 20 Oct 2020 15:08:10 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2010-06145.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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