BibTeX record journals/corr/abs-2008-13534

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@article{DBLP:journals/corr/abs-2008-13534,
  author       = {Min Fu and
                  Jiwei Guan and
                  James Xi Zheng and
                  Jie Zhou and
                  Jianchao Lu and
                  Tianyi Zhang and
                  Shoujie Zhuo and
                  Lijun Zhan and
                  Jian Yang},
  title        = {ICS-Assist: Intelligent Customer Inquiry Resolution Recommendation
                  in Online Customer Service for Large E-Commerce Businesses},
  journal      = {CoRR},
  volume       = {abs/2008.13534},
  year         = {2020},
  url          = {https://arxiv.org/abs/2008.13534},
  eprinttype    = {arXiv},
  eprint       = {2008.13534},
  timestamp    = {Wed, 18 May 2022 23:04:50 +0200},
  biburl       = {https://dblp.org/rec/journals/corr/abs-2008-13534.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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