BibTeX record conf/wsks/FloresRJ10

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@inproceedings{DBLP:conf/wsks/FloresRJ10,
  author       = {Johnny Flores and
                  Lazar Rusu and
                  Paul Johannesson},
  editor       = {Miltiadis D. Lytras and
                  Patricia Ord{\'{o}}{\~{n}}ez de Pablos and
                  Adrian Ziderman and
                  Alan Roulstone and
                  Hermann A. Maurer and
                  Jonathan B. Imber},
  title        = {Analyzing {IT} Service Delivery in an {ISP} from Nicaragua},
  booktitle    = {Organizational, Business, and Technological Aspects of the Knowledge
                  Society - Third World Summit on the Knowledge Society, {WSKS} 2010,
                  Corfu, Greece, September 22-24, 2010. Proceedings, Part {II}},
  series       = {Communications in Computer and Information Science},
  volume       = {112},
  pages        = {155--165},
  publisher    = {Springer},
  year         = {2010},
  url          = {https://doi.org/10.1007/978-3-642-16324-1\_17},
  doi          = {10.1007/978-3-642-16324-1\_17},
  timestamp    = {Wed, 17 May 2017 14:24:46 +0200},
  biburl       = {https://dblp.org/rec/conf/wsks/FloresRJ10.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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