BibTeX record conf/wirtschaftsinformatik/EngelKMR15

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@inproceedings{DBLP:conf/wirtschaftsinformatik/EngelKMR15,
  author       = {Daniela Engel and
                  Lena Kryzhanivska and
                  Anna{-}Luisa M{\"{u}}ller and
                  Lea Rupprecht},
  editor       = {Oliver Thomas and
                  Frank Teuteberg},
  title        = {Self-Services - Do Not Leave Your Customers Alone with the Technology},
  booktitle    = {Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik,
                  {WI} 2015, Osnabr{\"{u}}ck, Germany, March 4-6, 2015},
  pages        = {317--331},
  year         = {2015},
  url          = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-00187.pdf},
  timestamp    = {Thu, 12 Mar 2020 11:27:58 +0100},
  biburl       = {https://dblp.org/rec/conf/wirtschaftsinformatik/EngelKMR15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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