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BibTeX record conf/wirtschaftsinformatik/EngelKMR15
@inproceedings{DBLP:conf/wirtschaftsinformatik/EngelKMR15, author = {Daniela Engel and Lena Kryzhanivska and Anna{-}Luisa M{\"{u}}ller and Lea Rupprecht}, editor = {Oliver Thomas and Frank Teuteberg}, title = {Self-Services - Do Not Leave Your Customers Alone with the Technology}, booktitle = {Smart Enterprise Engineering: 12. Internationale Tagung Wirtschaftsinformatik, {WI} 2015, Osnabr{\"{u}}ck, Germany, March 4-6, 2015}, pages = {317--331}, year = {2015}, url = {http://www.wi2015.uni-osnabrueck.de/Files/WI2015-D-14-00187.pdf}, timestamp = {Thu, 12 Mar 2020 11:27:58 +0100}, biburl = {https://dblp.org/rec/conf/wirtschaftsinformatik/EngelKMR15.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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