BibTeX record conf/ifip5-5/BhattacharjyaE15

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@inproceedings{DBLP:conf/ifip5-5/BhattacharjyaE15,
  author       = {Jyotirmoyee Bhattacharjya and
                  Adrian B. Ellison},
  editor       = {Luis M. Camarinha{-}Matos and
                  Fr{\'{e}}d{\'{e}}rick B{\'{e}}naben and
                  Willy Picard},
  title        = {Building Business Resilience with Social Media in {B2B} Environments:
                  The Emergence of Responsive Customer Relationship Management Processes
                  on Twitter},
  booktitle    = {Risks and Resilience of Collaborative Networks - 16th {IFIP} {WG}
                  5.5 Working Conference on Virtual Enterprises, {PRO-VE} 2015, Albi,
                  France, October 5-7, 2015, Proceedings},
  series       = {{IFIP} Advances in Information and Communication Technology},
  volume       = {463},
  pages        = {170--177},
  publisher    = {Springer},
  year         = {2015},
  url          = {https://doi.org/10.1007/978-3-319-24141-8\_15},
  doi          = {10.1007/978-3-319-24141-8\_15},
  timestamp    = {Thu, 31 Oct 2019 17:50:51 +0100},
  biburl       = {https://dblp.org/rec/conf/ifip5-5/BhattacharjyaE15.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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