BibTeX record conf/icexss/CastanoMSM13

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@inproceedings{DBLP:conf/icexss/CastanoMSM13,
  author       = {Julian D. M. Casta{\~{n}}o and
                  Maria do Ros{\'{a}}rio Alves Moreira and
                  Paulo S. A. Sousa and
                  Raquel F. Ch. Meneses},
  editor       = {Jo{\~{a}}o Falc{\~{a}}o e Cunha and
                  Mehdi Snene and
                  Maria Henriqueta N{\'{o}}voa},
  title        = {Theory of Constraints in the Service Sector: Characterization for
                  Banking and Analysis of the Factors Involved in Its Adoption},
  booktitle    = {Exploring Services Science - 4th International Conference, {IESS}
                  2013, Porto, Portugal, February 7-8, 2013. Proceedings},
  series       = {Lecture Notes in Business Information Processing},
  volume       = {143},
  pages        = {58--72},
  publisher    = {Springer},
  year         = {2013},
  url          = {https://doi.org/10.1007/978-3-642-36356-6\_5},
  doi          = {10.1007/978-3-642-36356-6\_5},
  timestamp    = {Fri, 02 Nov 2018 09:45:24 +0100},
  biburl       = {https://dblp.org/rec/conf/icexss/CastanoMSM13.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}