BibTeX record conf/ecscw/NormarkR05

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@inproceedings{DBLP:conf/ecscw/NormarkR05,
  author       = {Maria Normark and
                  David W. Randall},
  editor       = {Hans Gellersen and
                  Kjeld Schmidt and
                  Michel Beaudouin{-}Lafon and
                  Wendy E. Mackay},
  title        = {Local Expertise at an Emergency Call Centre},
  booktitle    = {Proceedings of the Ninth European Conference on Computer Supported
                  Cooperative Work, 18-22 September 2005, Paris, France},
  pages        = {347--366},
  publisher    = {Springer},
  year         = {2005},
  url          = {https://doi.org/10.1007/1-4020-4023-7\_18},
  doi          = {10.1007/1-4020-4023-7\_18},
  timestamp    = {Mon, 31 May 2021 08:42:11 +0200},
  biburl       = {https://dblp.org/rec/conf/ecscw/NormarkR05.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}