BibTeX record conf/bdim/Schaaf07

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@inproceedings{DBLP:conf/bdim/Schaaf07,
  author       = {Thomas Schaaf},
  editor       = {Claudio Bartolini and
                  Akhil Sahai and
                  Jacques Philippe Sauv{\'{e}}},
  title        = {Frameworks for Business-driven Service Level Management: {A} Criteria-based
                  Comparison of {ITIL} and {NGOSS}},
  booktitle    = {Proceedings of {BDIM} 2007, 2nd {IEEE/IFIP} International Workshop
                  on Business-Driven {IT} Management, May 21, 2007, Munich, Germany},
  pages        = {65--74},
  publisher    = {{IEEE}},
  year         = {2007},
  url          = {https://doi.org/10.1109/BDIM.2007.375013},
  doi          = {10.1109/BDIM.2007.375013},
  timestamp    = {Sun, 21 May 2017 00:22:14 +0200},
  biburl       = {https://dblp.org/rec/conf/bdim/Schaaf07.bib},
  bibsource    = {dblp computer science bibliography, https://dblp.org}
}
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