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BibTeX record conf/aisadm/SmirnovPCLKK05
@inproceedings{DBLP:conf/aisadm/SmirnovPCLKK05, author = {Alexander V. Smirnov and Mikhail Pashkin and Nikolai Chilov and Tatiana Levashova and Andrew Krizhanovsky and Alexey M. Kashevnik}, editor = {Vladimir Gorodetsky and Jiming Liu and Victor A. Skormin}, title = {Ontology-Based Users and Requests Clustering in Customer Service Management System}, booktitle = {Autonomous Intelligent Systems: Agents and Data Mining, International Workshop, {AIS-ADM} 2005, St. Petersburg, Russia, June 6-8, 2005, Proceedings}, series = {Lecture Notes in Computer Science}, volume = {3505}, pages = {231--246}, publisher = {Springer}, year = {2005}, url = {https://doi.org/10.1007/11492870\_19}, doi = {10.1007/11492870\_19}, timestamp = {Wed, 12 Jan 2022 17:09:47 +0100}, biburl = {https://dblp.org/rec/conf/aisadm/SmirnovPCLKK05.bib}, bibsource = {dblp computer science bibliography, https://dblp.org} }
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