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Jessica Kochbeck

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Conference and Workshop Papers

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2008
[c2]
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Stefan Eicker, Jessica Kochbeck, Peter M. Schuler:
Employee Competencies for Business Process Management. BIS 2008: 251-262
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Reinhard Jung, Jessica Kochbeck, Annett Nagel:
Student Retention through Customized Service Processes. II3E 2008: 221-231

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