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Michael Shumanov

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2020 – today

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2021
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Michael Shumanov, Lester Johnson:
Making conversations with chatbots more personalized. Comput. Hum. Behav. 117: 106627 (2021)

2000 – 2009

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2007
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Michael Shumanov, Michael T. Ewing:
Developing a Global CRM Strategy. Int. J. E Bus. Res. 3(2): 70-82 (2007)

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