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Nika Meyer

Nika Mozafari – Nika Meyer (née Mozafari)

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affiliation: University of Goettingen, Smart Retail Group, Germany

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Journal Articles

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2022
[j1]
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  - journals/electronicmarkets/MozafariSHW22
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  - https://dblp.org/rec/journals/electronicmarkets/MozafariSHW22
Nika Meyer (née Mozafari), Melanie Schwede, Maik Hammerschmidt, Welf H. Weiger:
Users taking the blame? How service failure, recovery, and robot design affect user attributions and retention. Electron. Mark. 32(4): 2491-2505 (2022)

Conference and Workshop Papers

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2023
[c6]
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Melanie Schwede, Nika Meyer (née Mozafari), Niclas Von Schnakenburg, Maik Hammerschmidt:
Can Chatbots Be Persuasive? How to Boost the Effectiveness of Chatbot Recommendations for Increasing Purchase Intention. HICSS 2023: 3454-3463
2022
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Nika Mozafari, Melanie Schwede, Maik Hammerschmidt, Welf H. Weiger:
Claim success, but blame the bot? User reactions to service failure and recovery in interactions with humanoid service robots. HICSS 2022: 1-10
[c4]
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Nika Mozafari, Maik Hammerschmidt, Welf H. Weiger:
AI and the Vulnerable. PACIS 2022: 167
2021
[c3]
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Nika Mozafari, Welf H. Weiger, Maik Hammerschmidt:
Resolving the Chatbot Disclosure Dilemma: Leveraging Selective Self-Presentation to Mitigate the Negative Effect of Chatbot Disclosure. HICSS 2021: 1-8
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Nika Mozafari, Welf H. Weiger, Maik Hammerschmidt:
That's so Embarrassing! When not to Design for Social Presence in Human-Chatbot Interactions. ICIS 2021
2020
[c1]
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Nika Mozafari, Welf H. Weiger, Maik Hammerschmidt:
The Chatbot Disclosure Dilemma: Desirable and Undesirable Effects of Disclosing the Non-Human Identity of Chatbots. ICIS 2020

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