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Khulekani Yakobi

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Conference and Workshop Papers

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2022
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Khulekani Yakobi, Brenda Scholtz:
Methods and Tools for Social Media Analytics to Support Citizen Relationship Management: A Dataset Analysis of Tweets from Germany and South Africa. I3E 2022: 123-135
2020
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Khulekani Yakobi, Brenda Scholtz, Benjamin vom Berg:
A Conceptual Model of the Challenges of Social Media Big Data for Citizen e-Participation: A Systematic Review. I3E (2) 2020: 247-259

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