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Felix P. Santhiapillai
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2020 – today
- 2021
- [c9]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Hoshin Kanri and Portfolio Kanban Management: A Conceptual Framework for Strategic Management in the Public Sector. IEEM 2021: 1097-1101 - [c8]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
A Lean Approach for Multi-criteria Decision-Making in Public Services' Strategy Deployment. APMS (1) 2021: 656-664 - [c7]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Lean Six Sigma in Knowledge Work: A Case Study from Policing and Prosecution Services. APMS (1) 2021: 665-673 - 2020
- [c6]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Application of Lean Six Sigma Methodology and Queueing Theory to Minimize Systemic Variability: A Case Study from Public Services. IEEM 2020: 185-189 - [c5]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Utilizing Lean Thinking as a Means to Digital Transformation in Service Organizations. APMS (2) 2020: 371-378 - [c4]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
On the Need of Functional Priority and Failure Risk Assessment to Optimize Human Resource Allocation in Public Service Organizations. APMS (2) 2020: 379-386 - [c3]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
On the Necessity for Identifying Waste in Knowledge Work Dominated Projects: A Case Study from Oil & Gas-Related Product Development Projects. APMS (2) 2020: 396-405
2010 – 2019
- 2019
- [c2]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Lean Six Sigma Based Performance Improvement in Public Passport Services: A Case Study from Office Work. IEEM 2019: 304-309 - 2018
- [c1]Felix P. Santhiapillai, R. M. Chandima Ratnayake:
Identifying and Defining Knowledge-work Waste in Product Development: A Case Study on Lean Maturity Assessment. IEEM 2018: 834-838
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