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Journal Articles

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2021
[j2]
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Zhuolan Bao, Wenwen Li, Pengzhen Yin, Michael Chau:
Examining the impact of review tag function on product evaluation and information perception of popular products. Inf. Syst. E Bus. Manag. 19(2): 517-539 (2021)
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Michael Chau, Wenwen Li, Boye Yang, Alice J. Lee, Zhuolan Bao:
Incorporating the Time-Order Effect of Feedback in Online Auction Markets through a Bayesian Updating Model. MIS Q. 45(2) (2021)

Conference and Workshop Papers

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2024
[c9]
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Zhida Sun, Manuele Reani, Yunzhong Luo, Zhuolan Bao:
Anthropomorphism in Chatbot Systems Between Gender and Individual Differences. CHI Extended Abstracts 2024: 47:1-47:7
[c8]
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Zhuolan Bao, Yulin Fang:
Towards A Fair Design of Product Review Systems. PACIS 2024
2022
[c7]
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Zhuolan Bao, Jiashu Chen, Yunzhong Luo, Manuele Reani:
Convincing or Odd: Anthropomorphic Design Cues in Chatbots. PACIS 2022: 255
2018
[c6]
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Zhuolan Bao, Michael Chau:
How Do Novice Consumers Learn from Online Expert Reviews? WEB 2018: 99-107
2017
[c5]
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Zhuolan Bao, Michael Chau:
The Effect of Marketer-Generated Content and User-Generated Content on Perceived Product Quality. AMCIS 2017
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Zhuolan Bao, Wenwen Li, Pengzhen Yin, Michael Chau:
How Does the Review Tag Function Benefit Highly-Rated Popular Products in Online Markets? WEB 2017: 47-63
2016
[c3]
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Zhuolan Bao, Michael Chau:
A Schema-oriented Product Clustering Method Using Online Product Reviews. ICIS 2016
[c2]
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Zhuolan Bao, Michael Chau:
The effect of Collective Rating on the perception of Online Reviews. PACIS 2016: 123
2015
[c1]
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Zhuolan Bao, Michael Chau:
In Search of Plagiarism Behaviors: An Empirical Study of Online Reviews. PAISI 2015: 102-112

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