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Melchior Aparecido de Souza Júnior

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2014
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Silvia Inês Dallavalle de Pádua, Janaina Mascarenhas Hornos da Costa, Mayara Segatto, Melchior Aparecido de Souza Júnior, Charbel José Chiappetta Jabbour:
BPM for change management: two process diagnosis techniques. Bus. Process. Manag. J. 20(2): 247-271 (2014)

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