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Efi Chassioti

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2010 – 2019

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2014
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Efi Chassioti, David J. Worthington, Kevin D. Glazebrook:
Effects of state-dependent balking on multi-server non-stationary queueing systems. J. Oper. Res. Soc. 65(2): 278-290 (2014)

2000 – 2009

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2004
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Efi Chassioti, David J. Worthington:
A new model for call centre queue management. J. Oper. Res. Soc. 55(12): 1352-1357 (2004)

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