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Ian Basaille-Gahitte

Ian Basaille

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2010 – 2019

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2018
[b1]
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Ian Basaille-Gahitte:
Médias sociaux et gestion de communautés - applications dans le domaine de la gestion de la relation client. (Social medias and community management applied to client relationship management). University of Bourgogne-Franche-Comté, France, 2018
2017
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Ian Basaille, Éric Leclercq, Marinette Savonnet, Nadine Cullot, Sergey Kirgizov, Thierry Grison, Elisabeth Gavignet:
Un observatoire pour la modélisation et l'analyse des réseaux multi-relationnels. Une application à l'étude du discours politique sur Twitter. Document Numérique 20(1): 101-136 (2017)
2016
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Ian Basaille, Sergey Kirgizov, Éric Leclercq, Marinette Savonnet, Nadine Cullot:
Towards a Twitter observatory: A multi-paradigm framework for collecting, storing and analysing tweets. RCIS 2016: 1-10
2014
[j1]
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Ian Basaille-Gahitte, Lylia Abrouk, Nadine Cullot, Éric Leclercq:
Apports des réseaux sociaux pour la gestion de la relation client. Ingénierie des Systèmes d Inf. 19(2): 85-109 (2014)
2013
[c2]
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Ian Basaille-Gahitte, Lylia Abrouk, Nadine Cullot, Éric Leclercq:
Apports des réseaux sociaux dans les SI : Une application à la gestion de la relation client. INFORSID 2013: 509-524
[c1]
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Ian Basaille-Gahitte, Lylia Abrouk, Nadine Cullot, Éric Leclercq:
Using social networks to enhance customer relationship management. MEDES 2013: 169-176

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