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Eduardo Torres-Moraga

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2010 – 2019

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2010
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Eduardo Torres-Moraga, Arturo Z. Vasquez-Parraga, Cristobal Barra:
How to measure service quality in internet banking. Int. J. Serv. Stand. 6(3/4): 236-255 (2010)

2000 – 2009

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2008
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Eduardo Torres-Moraga, Luis Jara-Sarrua, Jose M. Moneva:
Measuring supermarket service quality: proposal for a scale. Int. J. Serv. Stand. 4(1): 81-96 (2008)

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