Maria Henriqueta Nóvoa

◀ ▶ joint publications with Vera L. Miguéis

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Publications

2020
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Jorge Grenha Teixeira, Vera L. Miguéis, Marta Campos Ferreira, Maria Henriqueta Nóvoa, João Falcão e Cunha:
Ten Years Exploring Service Science: Looking Back to Move Forward. IESS 2020: 334-346
2016
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Vera L. Miguéis, Maria Henriqueta Nóvoa:
Using User-Generated Content to Explore Hotel Service Quality Dimensions. IESS 2016: 155-169

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