Charles V. Trappey

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Kuan-Liang Liu

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Publications

2014
[c23]
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  - conf/cscwd/WuLT14
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  - https://dblp.org/rec/conf/cscwd/WuLT14
Hsin-Ying Wu, Kuan-Liang Liu, Charles V. Trappey:
Understanding customers using Facebook Pages: Data mining users feedback using text analysis. CSCWD 2014: 346-350
2013
[c19]
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  - conf/icebe/TrappeyWLL13
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Charles V. Trappey, Hsin-Ying Wu, Kuan-Liang Liu, Feng-Teng Lin:
Knowledge Discovery of Service Satisfaction Based on Text Analysis of Critical Incident Dialogues and Clustering Methods. ICEBE 2013: 265-270
2012
[c15]
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  - conf/cscwd/TrappeyWL12
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  - https://dblp.org/rec/conf/cscwd/TrappeyWL12
Charles V. Trappey, Hsin-Ying Wu, Kuan-Liang Liu:
Knowledge discovery of customer satisfaction and dissatisfaction using ontology-based text analysis of critical incident dialogues. CSCWD 2012: 470-475

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