Roelien Attema-van Waas

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with David J. Langley

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Publications

2011
[c1]
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  - conf/bled/SimonsRLWHHK11
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Luuk P. A. Simons, Mark de Reuver, David J. Langley, Roelien Attema-van Waas, Maarten C. Hoeve, Femke Hulsbergen, Nicole de Koning:
Web vs Phone based Service Experiences: Effects of Emotions on Customer Satisfaction Across Sectors. Bled eConference 2011: 52

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