Volker Nissen

Name: dblp XML data dump
Creator: Schloss Dagstuhl - Leibniz Center for Informatics
Published: 1993
License: https://creativecommons.org/publicdomain/zero/1.0/
Keywords: dblp, XML, computer science, scholarly publications, metadata

◀ ▶ joint publications with Osman Bayraktar

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Publications

2009
[j11]
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Volker Nissen, Osman Bayraktar:
Informationsmanagement bei Kundenbeschwerden. HMD Prax. Wirtsch. 266: 80-89 (2009)
[c13]
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Osman Bayraktar, Volker Nissen:
Defizite in der Annahme und Erfassung von Kundenbeschwerden in der Versicherungsbranche. GI Jahrestagung 2009: 3850-3864

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